New and existing
company employees who will need to be well versed in
understanding the basic concepts of customer service for their
respective organizations. The program has been designed for
entrepreneurial-- start-up organizations primarily, but the overall
program can be easily customized to meet the needs of any company
customer service organization.
During the course of the training program, the
will effectively communicate their knowledge and skill level
regarding customer service issues. Knowledge and skills will
be demonstrated through a series of interactive activities to allow
the participant the opportunity to demonstrate their skill
attainment and assess their weakness.
If you would like further information
about the following program simply click on the e-mail address below.
Please be sure to give your name and any contact information so that we
may get back to you as soon as possible. Thanks.